Prowest, complete services for custom-made kitchen worktops

A few aspects that have transformed us into the most appreciated manufacturer on the Romanian market

A kitchen worktop is a long-term investment, so if you've decided it's time to purchase one, you shouldn't compromise on the quality of the raw material or the execution, because both are essential elements on which the quality of the finished product will depend.

In the case of ceramic or quartz kitchen worktops, the quality of the raw material is implicit, so you won't have to worry about technical characteristics, as we are talking about superior materials with premium attributes.

However, the quality of materials and execution represents only part of the equation; the services that accompany/complement the product itself are just as important.

Since its establishment, Prowest has understood this, so we have always strived to offer our clients premium site survey, transport, and installation services.

We believe that a custom-made product – such as our quartz and ceramic kitchen worktops – must be accompanied by high-quality services because a job well done, seriousness, promptness, flexibility, understanding client requirements, and delivering a product that fully meets expectations represent our business card.

Therefore, we invite you to learn more about the services that accompany the purchase of any Prowest kitchen worktop.

Precision Site Survey

Prowest is one of the top manufacturers in Romania when it comes to quartz and ceramic kitchen worktops, and with us, you will always have the guarantee of complete services and, at the same time, free consultation throughout the entire purchase and post-purchase process.

Site surveys are crucial for obtaining a kitchen worktop perfectly tailored to your desires and requirements, so we pay special attention to this stage.

How does the site survey stage work? Nothing could be simpler: once you contact us and communicate your wishes, our team will travel to the site to take precise measurements, based on which we will then create the kitchen worktop you desire.

Accurate measurement of kitchen furniture, as well as the space it fits into, is essential for creating a worktop that perfectly matches your expectations. In this site survey stage, the following will be determined:

• the exact width of the worktop, depending on the furniture's positioning and the kitchen walls;
• the exact positioning of the cut-outs for the sink, hob, faucet, any built-in sockets or other elements that may exist in the room;
• the positioning of the joint between the worktop pieces, so that it is minimally visible (this is, in fact, one of our strengths, but we will discuss this in the chapter dedicated to installation);
• other constructive details (sills or covers), depending on the furniture's placement.

The Prowest team will set the date and time for scheduling the site survey stage only according to your availability, so you won't have to take time off or make special efforts to meet with us.

We know your time is precious, we respect that, and that's why we want the appointment to perfectly align with your schedule.

Prowest differentiates itself from other manufacturers on the Romanian market precisely through the care it takes for site surveys and details. It is this special attention to detail that makes the difference between a worktop perfectly adapted to your kitchen, like those from Prowest, and a less successful product.

Premium Execution

Beyond the aspects listed above, the quality and precision of the execution will always depend on the quality and precision of the site surveys.

At Prowest, we care not only about obtaining very precise site surveys but also about how the kitchen worktop execution is carried out, which must always be impeccable, so that you can enjoy a product that meets the expectations you had when you contacted us.

Moreover, precisely because we emphasize the quality of the products we sell, we also use professional water-jet processing machines, which ensure perfectly smooth surfaces and edge profiles with an impeccable shine.

In addition, as these are water-jet processing machines, their impact on the environment is minimal, so you will know from the outset that the kitchen worktop you purchased from Prowest has not contributed to environmental pollution.

Generally, for the manufacture of quartz kitchen worktops, for example, slabs with a thickness of 2 cm are used. The visible edge profile can remain at this thickness or, by joining adjacent pieces, it can reach apparent thicknesses of 3, 4, or 6 cm (these are the most common) or even larger (in this case, however, we are talking about special design requirements).

Furthermore, we have chosen to collaborate with internationally renowned brands to further guarantee the quality of our products, our main slab suppliers being well-known names in the field such as Stone Italiana, Cimstome, Technistone, Silestone and Belenco (quartz composite) or Fondovalle (porcelain ceramic).

Safe Transport

Quartz and ceramic kitchen worktops require professional transport to ensure they arrive at their destination in impeccable condition.

As a matter of fact, the transport of such a worktop is carried out under special conditions because we are talking about heavy pieces, oversized islands, fragile – a combination that makes the transport stage quite difficult to achieve because it requires specially trained personnel.

Prowest can deliver quartz and ceramic kitchen worktops anywhere in the country, and we guarantee that the product will reach you in impeccable condition. We understood the importance of the delivery stage from the very beginning, so we have constantly invested in developing the transport services we offer, which, at this moment, we believe are among the best on the Romanian market.

We believe that our work does not end with the finishing of the product, but only once it is safely delivered to your kitchen, so each of the worktops completed by Prowest is always prepared and packaged with great care for the transport stage.

As mentioned above, being massive pieces that can easily exceed even 100 kilograms in some cases, quartz and ceramic worktops are delivered and handled appropriately by a team of professionals that we have carefully trained over several years.

The Prowest team is made up of dedicated people with extensive experience and who strongly believe in principles such as seriousness, responsibility, and professionalism. We have naturally instilled these values into our delivery services as well.

Quality Installation

Installation is also a very important stage because, in most cases, installation must be done on crooked walls and with care in handling pieces that are generally very difficult to maneuver due to their weight and dimensions.

In addition, in the case of quartz kitchen worktops, the Prowest team always strives to achieve minimally visible joints, and this type of joint can only be obtained through perfect installation that leaves no room for even the smallest mistake.

The Prowest brand processing, assembly, and installation techniques guarantee the achievement of such (almost) invisible joints, this being another asset that differentiates us from other manufacturers on the market.

Moreover, to achieve quality joints, we also use specially designed equipment, unique in Romania, which guarantees excellent results.

As a general rule, the visibility of joints will depend exclusively on the skill and professionalism of those who execute them.

As you surely know, unlike low-end kitchen worktops (made of melamine particleboard or inferior quality wood, for example), worktops made of noble and resistant materials, such as quartz or ceramic, require special attention during the installation stage because their dimensions and weight must always be considered.

Prowest always offers professional quality installation that guarantees the results you desired.

Post-warranty services

Each quartz or ceramic kitchen worktop produced by Prowest comes with a 5-year warranty.

The lifespan of a quartz kitchen worktop, for example, is over 25 years when maintained according to usage instructions, however, situations may naturally arise where the worktop is not maintained as it should be, and then services for joint repair, stabilization, etc., will be needed.

These situations will generally not be covered by the warranty certificate, so it is always recommended to choose a manufacturer that also offers post-warranty services, such as Prowest.

We strongly believe that our mission does not end once the worktop you ordered has been safely delivered and properly installed – our mission continues even after you start using the purchased product.

Since our establishment, we have aimed to treat each purchase not as a one-time event, but as a long-term partnership, so once you purchase a kitchen worktop from us, any questions you may have regarding the correct use of the product or the need to remedy any problems arising from improper use will not go unanswered by us.

We are with you from the pre-purchase stage and will continue to be with you even years after purchasing the desired kitchen worktop, should you need us.

Conclusions

A custom-made product is necessarily accompanied by superior quality services. We strongly believe in this principle, and this can be easily confirmed by the tens of thousands of clients who have been satisfied with our products and services and who, precisely because of an exceptional purchasing experience, have recommended us to their friends or acquaintances.

Professionalism is our business card, and you will have the opportunity to ascertain this from your very first discussion with the Prowest team.

A job well done, seriousness, promptness, flexibility, understanding client needs and requirements are elements that any business aiming for quality clients, such as yourself, the person reading this article, should rely on.

At Prowest, you will find all the things listed above and, in addition, a long-term partnership that allows us to attract quality clients, and you to obtain products made to the highest standards.

If you want additional information about any of our products or services, do not hesitate to contact us at the email address or phone number displayed on the website; we are at your disposal!